Refund/Cancellation Policy for Publishing Spot:

1. Refund Eligibility:

a. Editing Services: Refunds for editing services will be considered on a case-by-case basis. If you are dissatisfied with the quality of the editing workprovided, please contact us within 7 days of receiving the edited manuscript todiscuss your concerns and initiate the refund process. b. Design Services: Refunds for design services will be considered on a case-by-case basis. If you are not satisfied with the design work or believe that it does not meet the agreed-upon specifications, pleasecontact us within 7 days of receiving the design files to discuss your concerns and initiate the refund process. c. Publishing and Marketing Services: Once the publishing and marketing services have been initiated, refunds will not be available as these services involve third-party costs and efforts that cannot be
recovered.

2. Cancellation of Services:

a. Editing Services: If you wish to cancel the editing services before the work has begun, you may do so by providing written notice to us. A refund for the unused portion of the editing services will be issued, minus any administrative fees incurred. b. Design Services: If you decide to cancel the design services before any work has been started, you may do so by providing written notice to us. A refund for the unused portion of the design services will be issued, minus any administrative fees incurred. c. Publishing and Marketing Services: Once the publishing and marketing services have been initiated, cancellation will not be possible as these services involve third-party costs and efforts that cannot be recovered.
 

3. Requesting a Refund or Cancellation:

To request a refund or cancellation, please contact our customer support team by email or phone. Include your name, contact information, and a detailed explanation of the reason for your refund or cancellation
request. We will review your request and respond to you within a reasonable time frame.

Please note that all refund requests will be processed in accordance with our assessment of the specific circumstances and the terms outlined in this policy. Publishing Spot reserves the right to modify or update this policy at any time, and any changes will be effective immediately.

We value our customers and aim to provide the best self-publishing experience possible. If you have any questions or concerns about our refund/cancellation policy, please don't hesitate to contact us.