1. Order Processing and Fulfillment: a. Processing Time: Our printing and processing time for author copies is approximately 7-10 business days. This timeframe allows us to prepare and fulfill your order. b. Shipment Notification: Once your author copies are shipped, we will provide you with a tracking number via email. Please note that tracking numbers will be shared after the books have been shipped.
2. Shipping Methods and Carrier: We utilize UPS as our primary shipping carrier for uthor copies. UPS offers reliable and efficient delivery services worldwide.
3. Shipping Rates and Fees: Shipping rates for author copies will be calculated during the checkout process based on factors such as package weight, destination, and selected shipping method. Additional fees, such as customs duties or taxes, may apply to international shipments and are the responsibility of the recipient.
4. Shipping Destinations: We offer shipping services for author copies worldwide, except to destinations that are prohibited on our Wix platform.
5. Delivery Timeframes: a. Within the United States: Author copies shipped within the United States are estimated to be delivered within 3 business days from the date of shipment. b. United Kingdom, Australia, and Canada: Author copies shipped to the United Kingdom, Australia, and Canada are estimated to be delivered within 5
business days from the date of shipment. c. International Destinations: For other international destinations, delivery times may vary and are estimated to be within 10 business days from the date of shipment. Please note that these delivery timeframes are approximate and may be subject to factors beyond our control, such as customs clearance processes or unforeseen delays during transit.
6. Order Tracking: Once your author copies are shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through the UPS website or tracking portal. If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team for assistance.